I was shopping at Tesco today for a few odds and ends and bought the usual 20 Felix trays Xena and Gabrielle enjoy. Imagine my surprise at the checkout when the woman said to me 'You can only buy 10 items or less from Tesco, but in this case I'll make an exception' ( It's worth pointing out that I'm not talking about a '10 item or less' checkout here). I could not let that one go, so replied 'That won't clearly count for foil trays of catfood where you even sell them in packs of 48'. She repeated her 'jobsworth' mantra of only 10 items or less. I was actually a bit annoyed at this, seeing as 10 trays would not last me 2 days and makes a visit to Tesco unviable, so went over to customer services to find out if this was the case. The woman there 'reassured' me that the rule was put in place to stop ethnic minorities buying up all the cheap 'buy one get one free' offers for their own shops and would be ok for me to buy more than 10 foils of catfood. So there we have it......Tesco - Inflexibility and Racism. I would suggest that if they are limiting numbers of goods then they clearly either don't have enough stock or else they are using them as 'loss leaders'. Either way, limiting to 10 is not a fair solution.Monday, August 25, 2008
Tesco - Every little helps ( 10 or less )
I was shopping at Tesco today for a few odds and ends and bought the usual 20 Felix trays Xena and Gabrielle enjoy. Imagine my surprise at the checkout when the woman said to me 'You can only buy 10 items or less from Tesco, but in this case I'll make an exception' ( It's worth pointing out that I'm not talking about a '10 item or less' checkout here). I could not let that one go, so replied 'That won't clearly count for foil trays of catfood where you even sell them in packs of 48'. She repeated her 'jobsworth' mantra of only 10 items or less. I was actually a bit annoyed at this, seeing as 10 trays would not last me 2 days and makes a visit to Tesco unviable, so went over to customer services to find out if this was the case. The woman there 'reassured' me that the rule was put in place to stop ethnic minorities buying up all the cheap 'buy one get one free' offers for their own shops and would be ok for me to buy more than 10 foils of catfood. So there we have it......Tesco - Inflexibility and Racism. I would suggest that if they are limiting numbers of goods then they clearly either don't have enough stock or else they are using them as 'loss leaders'. Either way, limiting to 10 is not a fair solution.
